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Digital and data transformation

We help clients shape their digital and data transformation strategies and provide the necessary skills to safely deliver their outcomes.


Technology is changing the way we live, work, learn, buy and communicate with each other. This means that embracing the new digital economy is essential for the success of any business.

We help organisations shape their digital transformation strategy, turn goals into an achievable technology solution, and deploy the latest digital skills and experience to lead change. Whether this to harness data, accelerate a product or service to market, migrate applications to the cloud, improve the performance of a digital platform, or experiment with AI and machine learning, we help our clients every step of the way.

Case Study

Helping a Big-6 energy supplier stabilise their customer-facing website

A ‘Big Six’ Energy supplier was facing challenges with a new customer facing website and core platform, as part of their multi-year digital transformation strategy. Oaklin was engaged to lead a large-scale remediation programme to remedy various performance, stability, and usability issues with the new system, and to partner with the client on their digital journey.

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"We engaged Oaklin to perform a review of our Security team’s Operating Model and to develop a detailed Service Catalogue with the aim of improving engagement across the business. The Oaklin team took the time to understand the specifics of our business and the challenges we were facing, integrated themselves quickly and provided a number of tailored high-value outputs, which we continue to utilise, and which really hit the mark."

Chief Information Security Officer, FTSE100 Company

Mark Croucher

Associate Partner
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"The best part of the Digital Capability at Oaklin is that it keeps you on your toes and up-to-date with the latest digital trends. We meet regularly, with everyone bringing an advancement in digital technologies they have seen as a potential topic for discussion"

Mark Croucher, Associate Partner

Mark Croucher

Associate Partner

Mark is a Digital Transformation Consultant with strong experience delivering technology change across a wide variety of industry sectors. He has experience across the full project life-cycle, including digital strategy, product design, agile methodology definition and digital delivery. Mark enjoys helping clients make the most of the latest digital technologies and has a keen interesting in driving customer experience. He has an open and collaborative style of working and thrives on driving sustainable business results through new technologies.

Mark is currently supporting an Automotive startup to define their portfolio of customer-facing digital initiatives. Recently, he was the Lead Digital Business Analyst for a large-scale customer experience transformation programme; he scoped, mobilised and led the delivery of a cloud-based document management platform at a “Big Six” UK energy supplier; and worked with a major UK bank to lead teams of business analysts in a global supplier assurance programme.

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