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Healthcare and Life Sciences

The healthcare and life sciences sector is evolving at pace. Breakthroughs in AI-driven research, personalised medicine, and the push for sustainability are reshaping the landscape. This is placing organisations under growing pressure to innovate faster, operate smarter, often with fewer resources.

At Oaklin, we help businesses meet this challenge with confidence. Our consultants bring deep industry knowledge and cross-sector experience to deliver strategic clarity, operational excellence, and technology-led transformation. Whether you're reimagining patient experience, modernising digital infrastructure, or navigating regulatory change, we work as an extension of your team—grounded in insight, driven by outcomes, and focused on impact.

Case Studies

Optimising use of data across a FTSE 100 global pharmaceutical company

Oaklin initiated and mobilised a programme of work to improve data access for scientists across early clinical research.

The Oaklin team mapped the current processes and produced an in-depth change assessment and defined the business case. Through Oaklin’s structured approach, we were able to produce prioritised plans for delivery.

Oaklin then successfully mobilised the 2-year programme, allowing the business to maximise the reuse of data and producing a mechanism that could be repeated across other research areas.

Enhancing Customer Experience for Digital Health

Oaklin was engaged to shape, design, develop and manage the transformation of a diagnostics customer journey.

Through close collaboration with our client, Oaklin determined customer experience to be at the core of capturing market share and growth. By applying service design principles and user journey mapping, Oaklin optimized the user experience, keeping laser-focused in maintaining a Trustpilot score of 5 stars.

Oaklin’s open, collaborative and flexible approach allowed us to respond to emerging requirements, in a fast paced, ambiguous and unpredictable environment, with government policy constantly changing.

This work underpinned the delivery of over 4million COVID tests and enabled over 1,500 employees to secure over 50% market share.​

Service Design

We design and implement digital services that deliver excellent experiences to end users.

Operating Model Design and Improvement

We help healthcare and life sciences organisations define operating models that meet their customers' needs and business objectives.

Insights

"It’s not FAIR": the data challenge facing pharmaceutical R&D

Data has never been as important in pharmaceutical research as it is today - but is big pharma really getting the most value from its data? 

Find out more

People to Meet

Barry Hahn

Partner

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Barry Hahn

Partner

Barry is a Partner at Oaklin and leads our Healthcare and Life Sciences sector. He is a pragmatic and outcome-focused business change professional with over 25 years’ experience. He has shaped and delivered major business and IT change initiatives, managing hybrid teams of client and supplier resources. He is commercially astute and is familiar managing the demands of global regulators.