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Delivering Market-wide Half-Hourly Settlement (MHHS) regulatory reform for multiple UK energy suppliers

Oaklin is known for its track record of helping UK energy suppliers to make sense of regulatory complexity and deliver their most impactful and critical change programmes. One of the biggest regulatory change topics this year is MHHS, with every B2B and B2C energy supplier in the country simultaneously sprinting to implement new capabilities ahead of Ofgem's qualification deadline. We are helping multiple UK energy suppliers deliver MHHS at scale and at pace, giving us the unique opportunity to offer tightly-focused delivery assurance to market participants seeking to increase stakeholder confidence and reduce risk. At the same time, we remain engaged with the broader market to compile our anonymised MHHS delivery cost model, share delivery best practices and demystify resulting competitive advantage.

"UK energy suppliers that focus solely on compliance will soon find themselves defending dwindling market share rather than capitalising on their smart metering and MHHS investments as a springboard to gain customers from lagging competitors."

Grant Laten, Associate Partner and UK energy market expert

At its simplest, MHHS finally starts to unlock significant value from major investments in smart metering and big data by enabling the true end-to-end flow of half-hourly (HH) consumption data through to billing and settlement. Until now, energy consumed on a HH basis was still settled against legacy consumption profiles as if it was non half-hourly (NHH) - limiting UK energy suppliers' ability to unlock the benefits of the HH customer journey. This has been an issue we've watched closely in the years since we became known to suppliers for leading the fastest and most effective smart metering deliveries in the UK market.

The introduction of MHHS and its 70% shorter settlement timetable has required UK energy suppliers to reacquaint themselves with "how and where" settlement fits into their organisation's value chain - from aggregate demand profiling, to energy trading, to financing the spread between energy consumed and purchased at each half-hour interval. We have been working with our customers to optimise as-is and to-be value chains to both pinpoint MHHS impacts and identify opportunities to realise returns on previous investment.

For many UK energy suppliers, the renewed focus on settlement has also drawn attention to technical debt deep within legacy IT estates. Companies that have invested in modern, modular systems with scalable storage and service-oriented architectures are on the fast track to compliance and benefits realisation, while those with heavily customised systems on legacy platforms are having more challenging conversations.

Ultimately, MHHS will enable a new generation of HH energy products, and leading UK energy suppliers are already starting to design and plan their rollouts. UK energy suppliers that focus solely on compliance will soon find themselves defending dwindling market share rather than capitalising on their smart metering and MHHS investments as a springboard to gain customers from lagging competitors.

Over the coming weeks, we will share additional insights on how Oaklin's MHHS-specific offerings are helping UK energy suppliers to raise their game:

    • Regulatory delivery health check - is your programme on track to safely deliver timely qualification?
    • Benefits realisation - does your organisation understand "how and where" MHHS fits into the end-to-end value chain, and where it can unlock additional value?
    • Technology roadmap - how can your organisation reduce technical debt and innovate to unlock ROI?
    • Product and service roadmap - is your organisation on track to both defend existing market share and win net new customers from competitors?

Anil Gupta

Associate Partner
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Anil Gupta

Associate Partner

Anil is a project and programme management professional with a focus on technology transformation. He is proficient in agile and waterfall methodologies. Anil has mobilised and led major IT and business change programmes across private and public sectors, including the launch of a mission-critical communications network and the rollout of nationwide fibre infrastructure. His experience also extends to product management, business process improvement, operating model design, and service delivery.

Anil is passionate about emerging technologies and product innovation. He merges an analytical approach with the ability to quickly assimilate abstract concepts, identify associated business impacts, and define a change approach that maximises business outcomes.

Grant Laten

Associate Partner
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Grant Laten

Associate Partner

Grant is an Associate Partner with more than a dozen years of experience in delivery leadership, strategy development and execution, commercial advisory, technical innovation and operational transformation across industry and government. He joined Oaklin after nearly eight years with Accenture and has led award-winning strategy and delivery projects in more than 25 countries.

Always keeping the customer front and centre, Grant’s career highlights include shaping strategy and governance for a multi-billion-pound portfolio of renewable generation and transmission projects, delivering a £180m smart meter roll-out, leading a technology merger critical to the UK's Covid-19 response, managing an intelligence strategy and innovation group, optimising logistics at embassies around the world, overhauling $3.5b of procurement spend, supporting rapid war zone drawdowns, expediting security clearance processing and streamlining traveller screening operations.

Grant previously worked for Apple and completed internships in development banking and foreign policy. He graduated with honours from the Argyros School of Business and Economics in California.